Who We Are
Tiny Hands offers baby massage, sensory play, newborn nurture sessions, wellbeing
groups, digital downloads and online learning for parents and their babies. The
business is owned and operated by Amanda Belt, trading as a sole trader. We are
registered with the Information Commissioner’s Office (ICO) for data protection
compliance, registration number ZCO49118
This Privacy Policy explains how we collect, use and protect your personal
information when you attend our classes, workshops or purchase digital content.
What Information We Collect
We collect only the information needed to provide safe, supportive and high-quality
services. This may include:
- Your name and contact details (email, phone number, postal address)
- Your baby’s name and date of birth
- Emergency contact details
- Relevant medical or health information
- Consent preferences (photography, communication, marketing)
- Booking and payment details (processed securely via our booking systems)
If you purchase digital resources, access online content or join a course, your contact
information may also be stored within the secure platform used to deliver those
products.
Some services (such as baby massage or colic support) may require a separate
medical questionnaire.
How We Collect Information
When you make a booking using our online booking partner, Book That In, the
information you enter such as your name, contact details and your baby’s
information is securely processed and stored within their GDPR-compliant system.
We may also collect information when you:
- Complete your health and medical questionnaire before your class block
- Opt in to receive e-mails via our email system
- Contact us directly by e-mail, social media or other digital forms of
communication
How We Use Your Information
Your information is used only for purposes directly related to your booking,
participation or digital purchase, including:
Bookings & payments
- Confirm bookings and manage waiting lists
- Deliver purchased digital resources and access to online content
Safety & wellbeing
- Ensure classes or support sessions are appropriate for you and your baby
- Contact your nominated emergency contact if needed
Communication
- Send reminders, updates and digital resources
- Optional marketing if you’ve actively opted in
We never sell, rent or share your data with third parties for marketing purposes.
How We Store & Protect Your Information
We store data in secure digital formats only, using GDPR-compliant platforms such as:
Book That In (bookings & payments)
Google Workplace (emails & newsletters)
Google Drive (medical forms & consent)
Secure course or content platforms (for online resources)
Access is limited to Amanda Belt only.
Devices are password-protected and files stored securely.
Photographs & Videos
Occasional photographs or short videos may be taken for marketing or social media.
This is always optional, and consent is requested at booking or in writing. You may
withdraw consent at any time by emailing [add email address].
You’re welcome to take photos of your own baby only.
During baby massage, we ask for a screen-free space to protect bonding and privacy.
Data Retention
We retain personal and medical information for as long as required to meet insurance,
safeguarding and legal obligations.
Typically, this is up to 6 years after your last session or purchase requiring medical or
consent information.
After this period, your data is securely deleted or anonymised.
Your Rights Under UK GDPR
You have the right to:
- Access the personal information we hold
- Request corrections to inaccurate or incomplete data
- Withdraw consent for marketing or photography
- Request deletion of your data where legally appropriate
- Complain to the ICO if you believe your data has been mishandled
You can find more about your rights at ico.org.uk.
Third-Party Services
We only use third-party services that comply with UK GDPR.
These may include:
Book That In for bookings and payments
Google workspace for e-mail updates and newsletters
Google Drive for document storage
Each of these services has its own privacy policy, which we recommend reviewing.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practice or
legal obligations.
The most recent version will always be available on our website and can be requested
by email
Contact Us
If you have any questions, concerns or requests regarding your personal data, please
contact us at:
Email: amanda@tinyhandsbigadventures.com
Address: Tiny Hands Big Adventures, Unit 149280, PO Box 7169, Poole, BH15 9EL