General Information
Tiny Hands Big Adventures provides baby massage, sensory play sessions, newborn nurture
support, wellbeing workshops, digital downloads and online learning for parents and babies.
All services are owned and delivered by Amanda Belt as a sole trader. Sessions may also at
times be facilitated by a trained instructor who works in line with our calm, connection-
focused ethos.
By booking or purchasing any of our services or products, you agree to the terms outlined
here.
Bookings & Payments
All bookings are made through our online booking system, Book that In.
Payment is required in full at the time of booking, and spaces cannot be held without payment.
You will receive confirmation once your booking has been processed.
Blocks and courses can’t be transferred once they’ve started, although a transfer to a future
block may sometimes be offered before your start date if spaces allow.
These conditions apply to all in-person services including baby massage, sensory play,
newborn nurture and any wellbeing workshops.
Refunds & Cancellations
Payments are non-refundable except when a class or course is cancelled by
Tiny Hands Big Adventures, or when a significant medical issue prevents participation and this
is supported with appropriate evidence.
Refunds are not given for individual missed sessions.
If you miss a session, we may offer a recorded recap where available or a space in another
class.
These options are a goodwill gesture rather than a replacement for our refund policy and they
cannot be guaranteed.
If we need to cancel a session due to illness, venue issues or other unforeseen circumstances,
you will be offered an alternative date, recorded content (where appropriate) or a transfer to a
future block.
If none of these options can reasonably be offered, a refund may be provided at our discretion.
Health, Safety & Contraindications
Your baby/child’s wellbeing is at the heart of every session.
By attending, you agree that you are responsible for your baby/child’s safety and supervision
at all times.
We rely on accurate health and wellbeing information to keep sessions appropriate and safe, so
please keep us updated if anything changes.
If your baby/child is unwell, contagious, has a fever or rash, or in the case of baby massage &
newborn nurture has recently received immunisations, please wait until they are fully recovered
before attending.
We may need to refuse participation if we feel a session would be unsafe or unsuitable.
This applies across all session types, including sensory play where materials may be textured,
messy or contain small parts that require close supervision.
During Classes
All our groups are baby/child-led. You are welcome to feed, cuddle or comfort your baby/child
as needed during our groups and we will endeavour to provide you with a quiet space to do so
if required. We run our groups with the mindset that there are never any expectations for
babies and children to complete every activity.
Massage dolls are available in baby massage sessions if your baby sleeps and you’d like to follow
the routine.
Sensory play sessions sometimes involve stimulating materials. They’re chosen with safety in
mind, but parents must supervise how their baby/child engages, especially around mouthing or
swallowing.
Newborn nurture sessions provide guidance around areas within the 4th trimester only… such
as swaddling, still touch and connection.
In all our groups we aim to create a warm, respectful, inclusive atmosphere where everyone
feels welcome.
Guidance, Information & Disclaimer
Tiny Hands Big Adventures offers educational, developmental and
wellbeing-focused activities designed to help you understand and connect with your
baby/child.
Everything shared is general, evidence-informed information.
We do not provide medical advice, diagnosis or treatment, and we cannot answer medical
questions.
Parents must seek support from a qualified healthcare professional for any medical concerns.
All decisions regarding your baby’s health and wellbeing remain your responsibility.
We cannot be held responsible for actions taken based on general guidance, discussions in
sessions or information shared in digital products and recordings.
Liability
Participation in all services, whether in-person or digital, is at your own risk.
Tiny Hands Big Adventures cannot be held liable for injuries caused by misuse of techniques or
materials, for allergic reactions where information wasn’t disclosed, or for sensory materials
being used inappropriately or without proper supervision.
We are also not responsible for decisions, actions or outcomes that result from how information
or techniques are applied outside of the session, or for any loss or damage to personal
belongings.
This does not limit liability where the law prevents it.
Photography & Social Media
Occasional photos or short video clips may be taken for marketing, but only with your clear
consent.
You’re welcome to photograph your own baby as long as no other families are included.
Baby massage sessions are screen-free to protect privacy and connection.
You can withdraw consent for photography at any time by contacting us.
Privacy and Data Protection
All personal information is handled under UK GDPR.
Tiny Hands Big Adventures is registered with the ICO and only uses your
information for managing bookings, ensuring safety and sending essential class
updates. Marketing emails are optional and require your opt-in. We never share
your data with third parties for marketing.
You can read the full details in our Privacy Policy.
Digital Products & Online Courses
Digital products include eBooks, PDFs, videos, online workshops and online
courses.
Once digital content has been delivered or accessed, it is non-refundable. Access
links and files must not be shared, forwarded or resold, and access cannot be
transferred to another user.
All digital content is for personal household use only. If a file is faulty or access
fails, we’ll replace it as soon as possible.
Any techniques, information or activities shown within digital content should be
used safely and at your own discretion. Tiny Hands Big Adventures is not
responsible for how information or techniques are applied at home, and digital
content should never replace professional medical advice.
Copyright & Intellectual Property
All written material, videos, sensory recipes, massage routines, downloads and
course content belong to Tiny Hands Big Adventures. You must not copy, teach,
upload, share, republish or resell any content without written permission.
Materials are for use with your own baby/child only.
Workshops & Pop-Up Events
Workshops and pop-up sessions may be offered at different points throughout
the year. Event-specific details, pricing and requirements will always be made
clear at the time of booking.
Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any
disputes fall under the exclusive jurisdiction of the courts of England and Wales.
Contact
If you have any questions about these Terms & Conditions, or you need support
with a booking, please get in touch at:
amanda@tinyhandsbigadventures.com
Company Address: Tiny Hands Big Adventures, Unit 149280, PO Box 7169, Poole, BH15 9EL